Referrals

Did you know we can accept referrals for advocacy support by email?

All emails are confidential and are encrypted using Office 365 BitLocker Drive Encryption.  Alternatively you can telephone a member of the team, we have staff all over Highland.  Please contact the Advocacy Co-ordinator in the area you live.  Contact numbers are available here.

• Individuals can refer themselves

• Professionals can refer someone (with the individual’s permission)

• Friends or Relatives can refer someone (with the individual’s permission)

If you are referring someone to us, please always ensure you have thier permission to do so.

Please email your referral to info@advocacy-highland.org.uk

The basic information we need from you to make a referral to one of our advocates is:

• Name

• Address

• Postcode

• Phone/Mobile Number (or the best way to contact)

• DOB

• What do you need support with?

• Dates of any meetings coming up

Please see our Advocacy Agreement Leaflet for more info on what to expect when you agree to our advocacy service.

We are funded to advocate for people identified under the terms of The Mental Health (Care & Treatment) (Scotland) Act, specifically people with mental ill health, learning disabilities, personality disorders, dementia.

We are issue based and provide an advocacy service for issues pertaining to your care and treatment.

From time to time we secure extra funding for additional short-term advocacy projects.

Using your Information

By requesting our service and providing us with your information you are consenting to us processing your data confidentially and securely.  If you are providing information on behalf of someone else, please ensure you haeve thier permission to do so.  We collect information when you request advocacy from us.  This information will be used to help support you with the specific issue you have asked for help with.  Your information is kept safe and secure. We never sell your information or pass it on to anyone else unlawfully.  We collect statistical data to supply to funders but this is presented anonymously.  You have the right to request a copy of the information we hold about you.  If you would like a copy of the personal information we hold about you, or if you have any questions about our privacy policy or information we hold about you, please email us at info@advocacy-highland.org.uk or write to us at First Floor Offices, Inverness Ice Centre, Bught Drive, Inverness, IV3 5SR.